Eltham Privacy

1. Information Eltham Collects

Eltham collects and processes several types of personal information, including:

2. How Eltham Uses Your Information

Eltham uses your personal information for the following purposes:

• Eltham Service (Contract Delivery):
  • Processing and managing your vehicle rental bookings and agreements in Eltham. Verifying your identity and confirming you meet our rental requirements. Coordinating vehicle collection and return procedures at our Eltham location. Processing payments and managing deposits and charges.
• Eltham Customer Communication (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, updates, and important rental information for Eltham. Responding to your inquiries and providing customer support related to Eltham bookings. Notifying you of changes to our services or policies that affect Eltham rentals.
• Eltham Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates from Eltham where you have consented or where we have a legitimate interest. You can opt out at any time.
• Service Development (Legitimate Interest):
  • Analyzing Eltham website usage to improve user experience, functionality. Conducting research to upgrade Eltham vehicle fleet and services.
• Eltham Compliance (Legal Obligation):
  • Complying with Eltham's legal, regulatory, and tax requirements. Preventing fraud and protecting service security. Resolving disputes and enforcing Eltham's terms and conditions.

3. Eltham Information Sharing

Eltham may share your personal information with:

• Eltham Providers: Third-party companies that assist Eltham in providing our services, such as payment processors, IT support firms, and maintenance contractors. These companies are bound by contract to safeguard your data.

Eltham does not sell your personal information to third parties for marketing purposes.

4. Eltham Data Security

Eltham implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, secure servers, and regular security assessments. Nonetheless, no internet transmission or electronic storage is completely secure, and Eltham cannot guarantee that loss, interception, or misuse will not occur.

5. Information Retention

Eltham retains your personal information only as long as necessary to fulfill the purposes for which it was collected, including meeting legal, accounting, or reporting requirements. Retention periods vary by the type of information and the context in which processing occurs.

6. Eltham Rights

Under UK data protection law, Eltham grants you the following rights:

• Right to Access: Request a copy of the personal information Eltham holds about you.

To exercise these rights, please contact Eltham using the details below.

7. Cookies and Tracking — Eltham

Eltham's website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Eltham Updates

Eltham may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised last updated date. Please review this policy regularly.

9. Contact Eltham

For questions about this Privacy Policy or Eltham’s data practices, please contact us: